Effective Date: January 1st, 2025

Privacy Policy for SMS Text Messaging and Email Marketing

Galley Hatch Restaurant, Tinos Kitchen + Bar, and Kay’s Cafe (“we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you sign up for SMS text messages and/or email marketing from us.

1. Information We Collect

When you opt in to receive SMS or email communications, we may collect:

  • Your mobile phone number

  • Your email address

  • Your name (if provided)

  • Preferences or details you share during sign-up

  • Interaction data such as opens, clicks, delivery status, and unsubscribe requests

2. How We Use Your Information

We use your information to:

  • Send promotions, news, events, and offers from Galley Hatch Restaurant, Tinos Kitchen + Bar, and Kay’s Cafe

  • Send transactional or service-related updates (reservations, orders, confirmations)

  • Respond to customer service requests

  • Improve our marketing programs through analytics and engagement tracking

3. Consent and Opt-In

By providing your mobile number and/or email address and opting in, you consent to receive marketing communications from us.

  • SMS: Message frequency may vary. Standard message and data rates may apply. Consent is not a condition of purchase.

  • Email: Frequency varies depending on campaigns and promotions.

4. Opt-Out and Your Choices

You may opt out at any time:

  • SMS: Reply STOP to cancel or HELP for help.

  • Email: Click the “unsubscribe” link at the bottom of any email, or contact us directly.

After opting out, you may receive a final confirmation message or email.

5. Sharing and Disclosure

We do not sell or rent your personal information to third parties for their own marketing. We may share your information only with trusted service providers who support our SMS and email programs, and only for that purpose.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at marketing@tinioshospitality.com and include your name, phone number and/or email address, and a description of your request.

8. Program Eligibility

Our SMS and email programs are intended for U.S. residents who are at least 13 years old. If you believe a child under 13 has provided personal information to us, contact marketing@tinioshospitality.com so we can remove it.

9. Carrier & Email Service Disclosures

  • Wireless carriers are not liable for delayed or undelivered SMS messages.

  • Email delivery may be affected by spam filters or email provider policies outside of our control.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our communications practices, contact us at:

Galley Hatch Restaurant | Tinos Kitchen + Bar | Kay’s Cafe
Email: marketing@tinioshospitality.com